By Christine Sandella
Seton Hall University has announced the launch of “a comprehensive digital transformation initiative aimed at modernizing its administrative systems.” This initiative aligns with the University’s mission to cultivate a diverse and collaborative environment that adapts to the demands of an ever-evolving technological landscape, according to the university. The transformation will streamline core processes, improve data accessibility and minimize manual tasks, enabling faculty and staff to focus on mission-critical activities that enhance the overall student experience.
At the heart of this transformation is the migration to Banner SaaS, a cloud-based solution designed to align processes with modern standards. This shift will eliminate customizations, enhance academic and administrative operations and reduce system maintenance demands—allowing more time and resources to serve the University community.
“This effort will align our operations with best practices while fostering greater efficiency across departments,” said CIO Paul Fisher. “I’m proud to work alongside Deputy Provost and Chief Administrative Officer Erik Lillquist, J.D., Assistant Vice President of Enrollment Operations Kathleen McCarthy and the countless colleagues who will contribute to the success of this transformative project.”
The Banner SaaS migration will proceed in phases over the next three years, ensuring a thoughtful rollout that incorporates feedback from key stakeholders. Additional members of the steering committee will be invited in the coming weeks to further guide the project.
In parallel with the Banner migration, the Division of Finance is driving the ADAPT ’25 initiative to address process gaps and improve transparency across University operations. Through this initiative, Seton Hall is introducing several innovative solutions:
- Unimarket: A higher education eProcurement and eSourcing platform to streamline purchasing and vendor payments.
- Shorts Travel Management: A specialized service managing travel for Athletics.
- Collegiate Travel Planners: A solution to centralize non-athletic travel arrangements University-wide.
These tools will “streamline operations, minimize redundancy, and give staff and faculty better visibility into processes, enabling them to focus on their most essential tasks,” according to the university.
Beyond these efforts, the University is making strategic investments in advanced reporting, automated adjunct onboarding and intelligent processing systems. These enhancements will position Seton Hall to quickly adapt to evolving needs and improve service delivery across all departments.
“Our goal is not just to make immediate improvements but to establish the foundation for a more agile, integrated and future-ready institution,” said Fisher.
Updates on these projects will be shared regularly, with details available on the University’s Digital Transformation page.